To Make a Payment

To pay for water service you have several options:

Come into the office during business hours.
- Payments can be made at the front desk by cash, check, money order or credit card.

Drop Off payments into provided drop boxes at the far right of the Front Door and Parking Lot Entrance (Available 24/7)
- It is Not recommended to drop off cash payments
- Please include your account number with your payment

Mail payments to CLCWA at 900 Bay Area Blvd, Houston TX 77058
- It is Not recommended to mail cash payments
- Please include your account number with your payment

Over the Phone (FEES WILL APPLY)
- Phone Payments can be made by calling the office during business hours

Online (FEES WILL APPLY)
- Click on the link provided above "PAY WATER BILL"
  - You will then be guided through the setup process
- One-time and automatic reoccurring payments can be setup
  - When your Automatic Draft or Bill Pay is activated, you will see the message on your bill: “Do not pay. Your account will be drafted.” Accounts are drafted approximately two business days prior to the due date shown on the bill. Until you see that message printed on your bill, please continue to pay the bill in your usual manner.

Paying your water bill is easier than ever with our automatic checking account payment program. By using the program, the charge for water and sewer service is automatically deducted from your designated checking account at no extra cost/fees to you.
Details provided below.

Checking Account Payment Program - Automatic Payments

Setup Bank Draft Payments directly with Clear Lake City Water Authority using your checking account (NO FEES APPLY)

In-person, Mail-in or E-mail:
- What is needed: A completed Automatic Draft Application and a voided check
  - The Application is available at the office or online (at the link provided below)
- Mail-in or drop off the application and a voided check
  - 900 Bay Area Blvd, Houston TX 77058
  - Drop boxes are located at the front doors and at the parking lots entrance
- E-mail the application and a voided check to customerservice@clcwa.org

Automatic Draft Form

HCWCID-161 Automatic Draft Form

HCWCID-156 Automatic Draft Form

HCWCID-156 Main Page

When your Automatic Draft or Bill Pay is activated, you will see the message on your bill: “Do not pay. Your account will be drafted.” Accounts are drafted approximately two business days prior to the due date shown on the bill. Until you see that message printed on your bill, please continue to pay the bill in your usual manner.

If you have previously set up automatic payment arrangements through either our office directly or with the third party vendor and wish to change the method of payment you will need to contact our office to ensure you are not double drafted.

Returned Check Policy

CLCWA has adopted a Returned Check Policy R&S-125

A utility customer has three (3) business days from the date of notice to pay the returned check amount, returned check fee, and any other applicable fees and penalties. Failure to pay within three (3) business days will result in disconnection of service. All applicable fees, including a reconnect fee, must be paid before service will be restored in any instance in which service has been disconnected.

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